RemainInLight

Support

We're here to help. Reach out and we'll get back to you as quickly as we can.

Email us

For bug reports, feature requests, account issues, or anything else.

Typically within 24 hours

How do I manage or cancel my subscription?

Open System SettingsApple IDMedia & PurchasesSubscriptions. You can change or cancel your plan at any time. You'll retain access until the end of your current billing period.

Can I get a refund?

Subscriptions purchased through the App Store are processed by Apple. To request a refund, visit reportaproblem.apple.com.

I found a bug. How do I report it?

Send us an email with a description of what happened, what you expected, and any screenshots if possible. Include the app name and version number — you can find this in the app's menu under About.

Which file formats are supported?

Supported formats vary by app. Check the app's description on the App Store or in-app documentation for a full list of compatible file types.

Is my data private?

Yes. Our apps process your data locally on your device. We don't collect, transmit, or store your personal files. See our Privacy Policy for full details.

I have a feature request.

We'd love to hear it. Email us and let us know what you'd like to see. User feedback directly shapes our roadmap.